Accepted payment methods
Cash on delivery — pay the courier in cash when your order arrives (where available; limits may apply).
Online card payment — processed securely by our payment provider.
The methods available for your order are shown at checkout.
When you are charged
Online payments are taken when you place your order. If your prescription is not approved, you are refunded in full.
Cash on delivery orders are paid when the order is delivered.
Prices and currency
All prices are shown in the currency displayed at checkout and include any applicable fees shown before you confirm your order. Your bank may charge currency-conversion fees.
Payment security
Card details are entered on our payment provider's secure, encrypted page and are never stored on our servers. All pages that handle personal or payment information use SSL/TLS encryption.
Payment problems
If a payment fails or you see an unexpected charge, contact us with your order number.