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Privacy policy

Effective April 19, 2026

Privacy and confidentiality commitments

This policy summarizes how customer data is handled for prescription order requests and support services.

  • Only what's needed

    We collect what's required to process your order and support you.

  • Used for your care

    Your data is used to dispense orders and provide support.

  • Limited sharing

    Shared only to fulfil orders or meet legal requirements.

  • Encrypted in transit

    Personal and payment pages use SSL/TLS encryption.

Section 1

Information we collect

We collect personal, contact, prescription-order, and payment-related information that is necessary to process requests, provide customer support, and satisfy legal and regulatory obligations.

Section 2

How information is used

Personal or financial information is used only to process and dispense prescription orders, provide pharmacist/customer support, maintain service quality, and meet applicable legal, regulatory, and accreditation program requirements.

Section 3

Sharing limitations

Customer personal or financial information is not shared with third parties except where required to process and dispense orders, comply with PharmacyChecker program standards, or fulfill government/legal requirements.

Section 4

Security controls

Pages that transmit personal or financial data are protected by secure encrypted transport technology (SSL/TLS or equivalent), and operational safeguards are applied to protect data confidentiality and integrity.

Section 5

Contact for privacy questions

Questions about your data, or want to update your details? Get in touch with our team.

Compliance disclosuresHow we verify prescriptions and keep our pharmacy transparent